Wickes Group

Wickes Group PLC is a prominent home improvement retailer based in the United Kingdom. Established in 1854, the company has grown to operate over 230 stores across the country. Wickes Group PLC offers a wide range of products and services aimed at both DIY enthusiasts and professional tradespeople. The company's product portfolio includes kitchen and bathroom fittings, garden and outdoor supplies, building materials, tools, timber, doors, flooring, tiles, electrical items, hardware, roofing materials, and decorating supplies. Wickes Group PLC also provides services such as design and installation for kitchens and bathrooms, catering to customers looking for comprehensive home improvement solutions. The company operates through various channels, including physical retail stores, an online platform (wickes.co.uk), and a mobile app designed for trade members. This multi-channel approach ensures that Wickes Group PLC can meet the diverse needs of its customer base, whether they prefer shopping in-store or online. The company's commitment to quality and customer satisfaction has made it a trusted name in the home improvement industry. Wickes Group PLC's business model is centered around three key customer segments: Local Trade, Design & Installation, and DIY retail. The Local Trade segment focuses on providing products and services to professional tradespeople, while the Design & Installation segment offers end-to-end solutions for customers looking to renovate their kitchens and bathrooms. The DIY retail segment caters to individual customers who prefer to undertake home improvement projects themselves. In addition to its extensive product range and customer-focused services, Wickes Group PLC is committed to sustainability and corporate responsibility. The company strives to minimize its environmental impact through various initiatives, such as reducing waste, improving energy efficiency, and sourcing materials responsibly. Wickes Group PLC also engages with local communities through charitable activities and partnerships, reinforcing its role as a responsible corporate citizen. Overall, Wickes Group PLC is a leading player in the UK home improvement market, known for its wide product range, customer-centric services, and commitment to sustainability. The company's long-standing reputation and innovative approach continue to drive its success in a competitive industry.