Mary Young: Elevating Intimates with Sustainable Style

Founded in 2014 by the visionary Mary Young herself, the eponymous brand, Mary Young, has been a trailblazer in the intimates market, setting the standard for inclusive and sustainable fashion. With a mission to fill the gaps in the industry, Mary Young creates a community that embraces every body, celebrating individuality.

Sustainability at the Core

From its inception, Mary Young has woven sustainability into its very fabric, both figuratively and literally. The brand identified a concerning trend of Canadian companies moving production overseas, often falling into the fast-fashion trap. In response, Mary Young committed to changing this mindset and focused on producing high-quality garments within Canada.

Materials Matter: The primary fabric gracing Mary Young's collection is a rayon of bamboo, a choice rooted in sustainability and comfort. This material holds the coveted OEKO-TEX certification, ensuring it has been rigorously tested and is free from harmful substances. This commitment aligns with the brand's dedication to providing garments that not only feel good on the skin but are also ethically produced.

Reducing Waste: Mary Young takes a stand against excessive fabric waste by employing low-waste cutting techniques. Limited collections are crafted using remaining deadstock and end-of-roll fabric, showcasing a dedication to minimizing environmental impact.

Ethical Production: The belief that those crafting the garments are as significant as those wearing them is evident in the production process. All garments are proudly manufactured in Montreal, Canada, under conditions that prioritize both safety and ethics. Regular visits to the factory ensure that the brand's high standards are consistently met, underscoring the commitment to investing back into the Canadian economy.

Shipping and Packaging with Purpose

Mary Young extends its commitment to sustainability beyond the garments themselves. All orders are meticulously packed by hand and shipped in recycled mailers, eliminating the use of single-use plastics. The brand steers clear of polybagging individual garments after production, reflecting a conscious effort to reduce environmental impact.

Global Reach, Responsible Practices

Mary Young proudly ships internationally, allowing customers worldwide to embrace sustainable style. However, the brand is mindful of new taxation rules, currently restricting orders totalling £135 or more to the UK and €150 to EU countries. Despite the global reach, Mary Young remains transparent about the fact that it is not responsible for any duties, customs charges, or taxes incurred.

Order Fulfillment and Customer Care

Customers can anticipate a fulfillment timeline of 2-4 business days, reflecting the brand's dedication to timely service. Shipping times vary based on location, with a commitment to keeping customers informed, acknowledging potential delays due to carrier issues.

Flexibility for the Customer

Recognizing that plans may change, Mary Young accommodates customer requests for order changes or cancellations. The brand, however, emphasizes that while every effort will be made to accommodate such requests, it cannot guarantee changes once an order is placed.

Return and Exchange Policy

Mary Young takes pride in offering a comprehensive return and exchange policy. Full-priced items (excluding panties and swimwear) are eligible for return or exchange within 20 calendar days. The brand emphasizes the importance of garments being unworn, unwashed, and undamaged, with tags attached. Additionally, the commitment to not using single-use polybags aligns with the brand's environmental consciousness.

Product Information and Care

Customers are provided with clear guidance on sizing through a size chart. The brand acknowledges that, similar to new denim, Mary Young's bras and panties soften with wear. Clear instructions on washing and care are included on product labels, emphasizing handwashing in cold water and laying flat to dry.

Commitment to Transparency

Mary Young openly addresses customer inquiries and concerns, encouraging communication via email at hello@maryyoung.com. This transparency extends to the brand's practices, ensuring customers are well-informed and engaged with the Mary Young ethos.

In essence, Mary Young stands as a beacon of sustainable fashion, intertwining comfort, inclusivity, and environmental responsibility. Through thoughtful practices and a commitment to ethical fashion, the brand invites customers to embrace their unique selves in garments that not only feel good but also do good for the planet.