Signet Connect

Signet Connect is a division of Signet Jewellers UK that provides services for customers and clients in the insurance and reward industries. It was established to embrace a new era of customer and client centricity, using their expertise to enhance customer experiences, respond to their personal stories and take ownership of their journey from beginning to end. Signet Connect understands the role that jewellery plays in people’s lives, whether it is a cherished heirloom, a gift of love or a symbol of achievement. It offers a range of solutions for customers who have lost, stolen or damaged their jewellery, such as validation, settlement, fulfilment and resolutions. It also offers a variety of rewards and gifting options for clients who want to recognise their employees, customers or partners with unique and memorable jewellery items. Signet Connect works closely with their well-known and trusted retail brands, H.Samuel and Ernest Jones, to provide customers and clients with access to quality products and services. It also leverages the resources and experience of their parent company, Signet Jewellers, an international jewellery business that operates in the UK, USA and Canada. Signet Connect’s purpose is to help people celebrate life and express love through jewellery. It employs great people who work together with passion and focus towards the same values and goals. It listens and understands each situation with warmth and empathy. It takes complete ownership of each customer or client’s journey from beginning to end.