About Facility

As many lives, generations, cultures, and stories pass through the doors of Harrods, its mission remains unchanged: to serve the needs and aspirations of its customers, to create new stories, and bring moments of delight. Whoever they are and wherever they come from, customers can always expect to be treated with grace, courtesy, and care.Opened in 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, Harrods is truly unique - a house of Maisons, a modern atelier, a workshop of wonders, a convener, patron, and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, it offers a transformative experience to customers who know that the true value of exceptional goods and services lies beyond price. It is committed to excellence and artistry, inspired to reinvent and surprise, ensuring its position as a leader in the category.Its people are its strength - their unique personalities and their desire to exceed expectations are what enable them to make the impossible possible for its customers.